Informed consent for genetic analysis services

Valid for: Starter, Advanced and Ultra

Date of last update: March 2, 2026

Service and processing controller: GENELINK, S.L. (“Vivabioma^TM”).

Service provision: EEA, mainly from Spain, with laboratories in Denmark and/or Spain.

General contact: info@vivabioma.com — Privacy and rights: lopd@tellmegen.com — DPO: dpo@tellmegen.com

Supervisory authority: AEPD or its national authority.

A. Acceptance

Before contracting, you must read, understand and expressly accept this Consent. By checking the box, you declare that:

-          you know the service process and its benefits and limitations

-          you understand that the reports have an informational and educational purpose and are not a medical diagnosis

-          you authorize the analysis of your sample and the processing of your genetic data under the following terms

-          you declare to be over 18 years of age or act as the legal representative of the minor or person without capacity, providing the necessary documentation.

-          Legal basis: execution of the contract + explicit consent for genetic data.

1. Purpose and scope of the reports

-          Starter: Diversity and balance; Functionality and metabolism.

-          Advanced: the above and, in addition, Health and immunity

-          Ultra: everything included in the advanced test and, in addition, personalized recommendations and resistome.

This service is not intended to prevent, diagnose, treat or cure diseases. Clinical decisions require confirmation by healthcare professionals in an accredited setting.

2. Process and technology

You collect the stool sample following the kit instructions. We analyze it in European laboratories and process the data with our software.

-          Starter/Advanced/Ultra: Shotgun sequencing

3. Expected benefits

Self-knowledge, informed conversation with healthcare professionals, possible nutritional guidance (always with a professional), relationship with health and metabolism and information on how your microbial profile can be modified under different conditions.

4. Risks, limits and emotional impact

-          The possible results do not determine by themselves the development of a disease.

-          Unexpected information may appear (e.g., presence of pathogens).

-          Although we apply strict security measures, no system is completely immune to risks.

-          Receiving information contained in this test can generate anxiety or doubts. Given this, we recommend discussing the results with your doctor or nutritionist.

5. Not permitted uses

Do not use the reports for employment, insurance, medical decisions or for any discriminatory purpose or contrary to law.

6. Additional options (opt-in)

-          Research: if authorized, we may use pseudonymized or anonymized data in our own or collaborative projects.

-          Professional Access: you can share with healthcare professionals through the platform and revoke access whenever you want.

7. Samples, repetitions and conservation

The sample is used exclusively for the contracted purpose and is destroyed approx. in 60–120 days from the issuance of results and, in any case, before 6 months, unless otherwise legally obligated.

If the sample is invalid due to causes not attributable to you, we may offer a repetition in accordance with the current policy visible on the platform.

8. Rights and withdrawal of consent

You can access, rectify, delete, limit or object, request portability and withdraw your consent at any time by writing to info@vivabioma.com. The withdrawal of the main consent prevents continuing to provide the service and entails the deletion of the data, except for legal obligations of conservation. If you withdraw an optional permission, only that processing will cease.

9. Age and representation

Contracting requires 18 years or older. In minors or persons without capacity, consent is provided by the legal representative, who must prove it. Do not send samples or data of third parties without sufficient legitimacy.

10. Genetic counseling in DTC modality (pre-test and post-test)

10.1. Pre-test genetic counseling (information prior to contracting).

Before contracting, you acknowledge and accept that this Consent, together with the pre-contracting information available on the Vivabioma website and platform (e.g., description of the Starter/Advanced/Ultra services, benefits and limitations, risks, FAQs and informational materials), constitute the pre-test genetic counseling of the service in direct-to-consumer (DTC) modality. You declare to have read and understood such information, to have been able to formulate reasonable doubts before contracting and that your decision to acquire the service is free and voluntary, without medical prescription or clinical indication. In the case of minors or persons without capacity, the legal representative states to have provided and explained this information to the represented person in an appropriate manner to their age and understanding.

10.2. Post-test genetic counseling (accompaniment after delivery of results).

After the issuance of results, tellmeGen makes available to you on the platform support contents (tutorials, guides, glossaries, explanations of each section of the report and educational resources) that constitute the post-test genetic counseling. Additionally, you can arrange consultations with Vivabioma geneticists through the channels enabled on the platform to resolve doubts about your results. These consultations and materials have an informational and educational nature, do not constitute a medical act nor substitute the diagnosis, follow-up or treatment by healthcare professionals. Any clinical decision must be adopted with a healthcare professional and, where appropriate, confirmed in an accredited setting.

10.3. Scope and limitations.

The described pre-test and post-test genetic counseling: (i) are limited to the interpretation of the report issued by Vivabioma according to the technology used; (ii) are not an emergency service nor guarantee the resolution of all individual doubts; and (iii) must not be used for employment, insurance, immigration decisions, legal filiation, forensic purposes or other purposes prohibited in this Consent. Vivabioma will not be responsible for clinical decisions adopted without the intervention of a healthcare professional or without the relevant diagnostic confirmation.

Consent boxes

[ ] I accept the Informed Consent and authorize the processing of my genetic data as described.

[ ] Research with pseudonymized/anonymized data.

[ ] Professional Access: I authorize sharing my results with [professional] and I understand that I can revoke access.